• Our Process - What happens when you place an order.
• Lead Times - How long it takes us to create your ring.
• Rush Orders - Options for getting your ring quicker.
• Orders Inside the US - Free shipping on orders placed in the US!
• International Orders - What it costs to ship an order overseas.
• Our Location - Where you can find us.
All of the rings at Titanium-Buzz are custom styled and made to order. When you place an order through our website, one of our team members will review your ring's specs and any other information you provided. Once we've processed all of the details, your ring will go into production according to the lead time schedule noted near the "Add to Cart" button. New orders are processed once per day.
Please make sure your ring size and engraving details (if any) are accurate prior to placing your order.
At Titanium-Buzz, we believe there are as many types of rings as there are people, and our philosophy is that everyone deserves a ring that was crafted just for them. This is why we sell nothing "off the shelf" and why we give every order the same level of care and attention. It's a great way for us to guarantee the quality of our products, but it also means that there is a production timeline for each of our rings.
We strive to be as specific as possible about the lead time for our rings, and we are upfront with that information so you can plan your order accordingly:
- A production time estimate for a particular ring can almost always be found near the "Add to Cart" button on our website.
- The majority of our rings take between 5 and 10 business days to complete before we ship them to you.
- Rings with stones (diamonds, etc.) usually require about 10 business days.
- Highly specialized selections, like our Damascus Steel Rings, can take up to 15 business days due to material requirements (the reason Damascus Steel Rings take longer to make is actually pretty cool; you can learn more about it here).
We make it our mission to meet or beat all of our lead times, but the production times noted on our website are just estimates and are not written in stone
. Busy seasons or circumstances beyond our control may extend production by a day or two.
Depending on when you place an order, we might not start processing it until the following business day. Also, ring production only occurs on actual business days, not weekends. This means, for example, that if you place an order late Friday afternoon, we probably won't start working on it until Monday.
If you need an item within a specific time period, it is best to reach out to us either before placing your order or soon afterward. In many cases, for a rush fee, we can expedite production time and get your ring processed sooner.
We also offer 2nd Day and Overnight Shipping options to help get your ring to you as quickly as possible. You can select these options during checkout.
If you have any questions about shipping, you can leave a note in the Comments section of your order and a member of the Titanium-Buzz team will follow up with you. You can also contact us directly
by calling 1-866-215-1861 at your convenience, or you can use our Chat Support during business hours.
Orders Inside the US
By deafault, Titanium-Buzz offers free
ground shipping to all customers located within the United States! We also offer 2nd Day and Overnight Shipping options to help get your ring to you as soon as possible. You can select these options during checkout.
Orders placed outside of the United States will be charged a flat $25.00 USD shipping fee. All customs, duties and/or taxes are the responsibility of the customer and are subject to the laws and regulations of the destination country.
Titanium-Buzz is located at:
109 North Bridge Street
Linden, MI 48451
If you have questions about an order or any of our policies, please call us toll-free at 1-866-215-1861. You can also send an email to firstname.lastname@example.org, or you can use our Chat Support during business hours.