At Titanium-Buzz.com we want to do whatever we can to make your online shopping a pleasent experience. We will work with you to fulfill your requests and help you in finding exactly what you want.

If for any reason you are unhappy with our product, you may return the item in its original packaging within 14 days from the delivery date. Please contact us with your problem or concerns with the product and we will work with you to fix it or refund you. We have a 20% restock fee on any returned items and will work with you if you are truly unhappy with the ring. We stand behind the products we sell and want to instill trust into our customers. Products must show no signs of being worn or alterd. We will waive the restock fees and shipping cost if we made a mistake with your order.

Titanium rings are hard to come by in stores without great selections. When ordering from Titanium-buzz.com you can find exactly what you are looking for and if we don't have it we will point you in the right direction.

RING RE-SIZING: SIZING CONCERNS
It is very important to get your size correct when ordering titanium and carbon fiber products. Our 100% carbon fiber rings cannot be resized so make sure you get fitted correctly (we can do an exchange of carbon fiber rings on our more popular designs that we stock). Most of our Titanium Rings can be sized larger but never smaller. It is best to order your ring on the smaller side if you are unsure of your size. The ring can always be sized to a larger fit. Sizes can go up approx a 1/4 or half size on most occasions.

Our charge for re-sizing to a larger ring size for a titanium ring free including shipping (we will do this one time free of charge). This is a customer service option only. At this time many of our custom titanium rings cannot be sized to a smaller size so please make sure you order is correct. The charge is to cover any additional labor and material that is completed to make the new ring as a replacement.

If the ring is too large then we carry a 35% fee for resizng on precious metal inlays and 25% on any other style of rings.

For the White Gold and Carbon fiber rings there is a $50.00 Resize plus shipping fee. There is alot of labor time to resize these rings so please make sure you are ordering your correct size.

Refunds:


When we reiceve your item back, your money will be refunded to the credit card that was used to purchase the product less any applicable fees applied toward your purchase. Since we do not hold onto credit card #'s we may have to release a refund check.

Cancellations:


At Titanium-buzz.com we will try our best to serve our customers with a quailty product. If you do decide to cancel your order please contact as soon as possible at kcb@titanium-buzz.com We cannot cancel or change an order once it is in the shipping process. If you cannot change your order you will be prompted to return your product through our return policy.

ABOUT OUR PRODUCTS/FAQ'S


The products being sold on our website are made from one of the earth's strongest metals and we stand behind them. Titanium should and will last a lifetime under the proper care. Our products come from very reputable manufacturers whom take the time to manufacture a wonderful product.

Many people think of titanium as being a durable material which it is but it does not keep from scratching. Titanium is just like any other metal, it will take abuse but over time you will see scratches in the material. We do offer a service of getting your custom ring re-polished for a small fee.

Warranty on Titanium Rings/Gold Rings and Carbon Fiber jewelry: 90 Days from Date of purchase.

Warranty on Titanium Bracelets: (Men's titanium bracelets and Women's titanium bracelets:

We feature a 3 year manufacturers warranty form the date of purchase.

The warranty covers the titanium bracelets for defects in manufacturing only (based upon inspection and sole determination) The warranty excludeds excessive wear and teard and/or physical/accidental abuse, loss and theft. Our warranty is valid only through our manufacturer. Improper repair or warranty service performed by someone other than us will void the warranty.

*Lifetime Insurance on Selected Styles**(Below information only applies to certain styles and is not applicable to all products on our site):

Several of our rings offer an exclusive lifetime insurance policy. With this coverage, a deductible amount is associated with a type of ring for full replacement. In the event that the ring does not fit, or it has been cut off then it will be replaced. Also these specific style rings will be replaced (rings w/o diamonds) in the event that it is lost or stolen. This insurance policy only is effective for certain styles. If you do like a certain style ring, please ask if this applies or we will let you know when you order. Here is a chart that applies to certain style rings;

For full replacement:Deductilbe amounts: Stainless Steel/Titanium Plain Band: $15.00 Gold or Silver Inlay: $35.00 Platinum or Mokume Inlay: $50.00 under 1mm inlay Diamonds: $100.00

Tungsten: Plain Band: $35.00 Gold/Silver Inlay: $50.00 Platinum or Mokume Inlay: $100 under 1mm Inlay

Damascus: Plain Band: $35.00 Gold Inlay: $50.00 Platinum or Mokume: $100.00 under 1mm inlay

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Returns:

If for any reason you need to return your product, please contact us with your problem and make sure it is within 30days from your purchase date. We will then inform you on what needs to be done to take care of your order.