Our mission is to get you the perfect ring, which is why we are dedicated to providing you with a fun, simple, and stress-free shopping environment. Our commitment to your satisfaction doesn't end once you've placed your order, which is why the information below covers important information you need to know to ensure that your ring is a perfect fit.
If you have any questions about ring sizing, please don't hesitate to email us or call 1-866-215-1861.
What sizes are available for your rings?
We generally offer rings in sizes ranging from 4 to 13.5 for most styles, though this will vary by style. The majority of our rings feature a "comfort fit" design, which means the inside edges are rounded to rest more easily against the skin.
Although we typically list whole and half sizes on our website, 1/4 sizes are often available upon request. We can also do custom sizes above 13.5 all the way up to 20 for many styles, though be aware that increased production time and fees may apply for rings made at this size.
Can I get my ring resized?
Due to the strength and high quality of the materials we use, in most cases rings cannot be resized. If you require a different size, we will likely need to exchange the ring. There is a remake fee for this service, which is why it is crucial that you know your exact ring size before you order.
All subscribers to our Protection Plan are covered for one free size exchange. Coverage lasts for the first year that you own your ring, starting from your order date. You will only be responsible for shipping charges.
If you have any questions or concerns about the fit of your ring, please contact us at 1-866-215-1861 or send us an email.
How do I obtain an accurate ring size?
To get an accurate ring size, we strongly recommend you have your finger sized at three different jewelers before making a purchase. Trust us, measurements will vary, though keep in mind that a well-fitting ring should have a little resistance going over the knuckle but should still feel comfortable on your finger. For more useful tips on how your health and environment can effect your ring size, and what you can do about it, check out this handy article on how to figure out your ring size.
If you are experiencing any sizing issues with your ring, please send us an email or give us a call at 1-866-215-1861 as soon as possible. We'll do whatever we can to help.
International Ring Size Conversion Chart
If you are ordering from outside the US or Canada and are trying to calculate your ring size based on your country's standard, then you're in the right place! Use our handy International Ring Size Conversion Chart to find your equivalent size under the US standard:
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